Privacy Policy

Last updated: 7/18/2026

1. Introduction

PassEduAI respects your privacy and is committed to protecting the personal information you share with us. Whether you use our platform as a student, teacher, school, tutorial centre, CBT centre, or educational institution, we want you to understand what information we collect, why we collect it, and how we use and protect it.

This Privacy Policy explains how PassEduAI collects, stores, uses, shares, and safeguards your information whenever you access or use our platform. By creating an account or using PassEduAI, you agree to the practices described in this Privacy Policy.

2. About PassEduAI

PassEduAI is an AI-powered learning and assessment platform that combines intelligent question generation, AI-assisted learning, and computer-based assessments to improve learning outcomes and examination readiness.

The platform supports learners preparing for national examinations such as JAMB, WAEC, NECO, and GCE, as well as institution-specific Post-UTME examinations. It also provides digital assessment tools that support schools, tutorial centres, CBT centres, teachers, and educational institutions.

3. Information We Collect

The information we collect depends on how you use PassEduAI, the features you access, and whether you are using the platform individually or through an educational institution.

A. Information You Share With Us

When you create an account, subscribe to a plan, contact our support team, or use PassEduAI, we may collect information including:

  • Full name
  • Email address
  • Phone number
  • Password (securely encrypted before storage)
  • Examinations you intend to prepare for (such as JAMB, WAEC, NECO, GCE, or Post-UTME)
  • Preferred institution and intended course of study
  • Profile photograph (optional)

If your account is created or managed by a school, tutorial centre, CBT centre, or another educational institution, we may also receive the information required to create and manage your account.

B. Learning and Assessment Information

PassEduAI collects learning and assessment information to deliver a more relevant learning experience, measure academic progress, and improve the quality of learning support provided through the platform.

General Examination Preparation

When preparing for examinations such as JAMB, WAEC, NECO, or GCE, we may collect information including:

  • Selected subjects
  • Practice sessions completed
  • Assessment results and learning progress
  • Performance history and time spent during assessments
  • Areas of strength and improvement
  • Interactions with AI-powered learning features

Institution-Specific Post-UTME Preparation

PassEduAI also provides institution-specific Post-UTME preparation. If you choose this learning pathway, we may collect additional information such as:

  • Preferred institution and intended course of study
  • Institution-specific practice sessions
  • Performance within institution-specific assessments

C. AI Learning Interactions

When you use AI-powered features such as AI Tutor or AI Explanation, we collect the questions you ask and the responses generated during those interactions. These interactions help us to:

  • Provide relevant learning support and maintain context during learning sessions
  • Improve the quality of AI-generated explanations and practice questions
  • Improve the overall learning experience on PassEduAI

AI interactions are not used to make automated decisions that produce legal or similarly significant effects on users.

D. Payment Information

Subscription payments on PassEduAI are securely processed by trusted payment providers, including Paystack. PassEduAI does not collect or store your debit card, credit card, bank account details, or card security codes.

  • Transaction reference and payment status
  • Subscription plan, amount paid, and payment date

E. Device and Technical Information

When you use PassEduAI, we automatically collect certain technical information to help keep the platform secure, reliable, and responsive. This may include:

  • Browser type, device type, and operating system
  • IP address and device identifiers
  • Log information and error reports

F. Cookies and Similar Technologies

PassEduAI uses cookies and similar technologies to improve your experience and ensure the platform functions properly. Cookies help us to:

  • Keep users signed in and remember user preferences
  • Improve platform performance and understand how the platform is used
  • Enhance platform security and detect suspicious activity

4. How We Use Your Information

We use the information we collect to:

  • Create and manage user accounts
  • Deliver learning and assessment services
  • Generate AI-powered learning experiences and personalize practice questions
  • Track learning progress and assessment performance
  • Provide institution-specific examination preparation
  • Process subscriptions and payments
  • Respond to enquiries and customer support requests
  • Improve the quality, reliability, and security of the platform
  • Detect and prevent fraud, abuse, and unauthorized access
  • Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information to advertisers or data brokers.

5. How We Share Your Information

We only share your information where it is necessary to provide our services or where required by law.

Trusted Service Providers

We work with trusted third-party providers that support the operation of PassEduAI. These include payment providers such as Paystack, cloud hosting providers, analytics providers, and AI service providers.

Educational Institutions

If your account is managed by a school, tutorial centre, CBT centre, or another educational institution, authorized administrators or teachers may access information necessary to support learning, assessments, and academic progress.

Legal Requirements

We may disclose information where required by law or where we reasonably believe disclosure is necessary to protect the rights, safety, or security of PassEduAI, our users, or the public.

6. Data Security and Retention

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure. Passwords are encrypted before storage, and access to personal information is restricted to authorized personnel and trusted service providers where necessary.

We retain your information for as long as your account remains active or for as long as it is reasonably required to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.

Although we work to protect your information, no internet-based service can guarantee absolute security. We encourage users to keep their login credentials secure and notify us immediately if they believe their account has been compromised.

7. Children's Privacy

PassEduAI is designed for students, educators, schools, and educational institutions. Where a user is below the age required to provide consent under applicable laws, access to the platform may be provided through a parent, guardian, school, or another authorized educational institution. Parents, guardians, and schools are encouraged to supervise students' use of the platform where appropriate.

8. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate information
  • Request the deletion of your account and personal information
  • Withdraw consent where applicable
  • Request a copy of your personal information where required by law

You can update parts of your account information through your profile settings. If you need additional assistance or would like to exercise any of these rights, you may contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or operational practices. Where significant changes are made, we will notify users through the platform or by email where appropriate. Your continued use of PassEduAI after those changes take effect constitutes your acceptance of the updated Privacy Policy.